Ticketdesk AI
Ticketdesk AI: AI-powered support agent that learns from your docs, automates tickets, and routes issues to the right teams.
Ticketdesk AI is an AI-powered support agent designed to transform customer service. It learns from your documentation, handles tickets automatically, and routes complex issues to the right team members. With 24/7 AI availability, it delivers faster responses and higher customer satisfaction while reducing development time and costs. The system indexes key documents like FAQ.pdf, User Guide.docx, and API Docs for smart learning, enabling real-time analytics and actionable AI insights. Smart routing assigns tickets to the appropriate teams (Billing to Finance, Technical bugs to Engineering, Feature requests to Product). Real-time metrics include Response Time, Resolution Rate, and Customer Satisfaction, while team collaboration features keep agents aligned. Start a free trial, watch a demo, and join thousands of companies already benefiting from AI-powered support that automates responses, tags, and ticket assignments for modern customer support teams.