Knocket is a multi-surface contact platform and AI messaging tool that connects web widgets, shareable contact pages, and mobile apps into a single inbox with automated agent support.
What the product does and how it is positioned
Knocket provides a unified contact layer designed to connect conversations across websites, standalone contact pages, and mobile applications.
The platform consolidates user inquiries from web, email, Telegram, and mobile apps into a centralized inbox where human operators or an AI agent can respond.
Source-supported ways to use the product
Organizations deploy a web widget using a script tag to conduct live conversations directly on their websites.
Teams consolidate messages from email, Telegram, web chat, and mobile applications into a single shared inbox.
Operators supply background knowledge to an AI agent to automatically handle incoming questions across supported surfaces.
The documented workflow, where available
Select the entry point for visitor communication, including a web widget, mobile widget, or standalone contact page.
Define operational settings such as tone of voice, welcome messages, and team availability.
Supply the relevant knowledge base information required for the AI agent to handle questions.
Integrate communication channels including Telegram, email, web chat, and mobile applications.
Manage ongoing incoming interactions directly from the unified inbox or allow the AI agent to respond automatically.
Knocket consolidates user messaging across three distinct surfaces: an embeddable website widget, a dedicated shareable contact page, and in-app mobile widgets designed for iOS and Android.
Behind these customer-facing surfaces, incoming messages from web, mobile apps, email, and Telegram flow into a centralized inbox. Operators can manage conversations manually or delegate responses to an AI agent trained on provided knowledge.
Checks to run with your own material and workflow
What was checked and when
Answers based on the source-checked product record
Knocket supports an embeddable web widget added via a script tag, a standalone shareable contact page, and mobile widgets for iOS and Android.
The platform supports integrating web chat, mobile app interactions, Telegram, and email into a single inbox.
Yes, users can connect an AI agent and supply knowledge to enable automated responses to incoming user queries.
Setup configuration includes defining the conversational tone, setting welcome messages, and specifying availability schedules.
The mobile widget is documented to provide in-app support for iOS and Android applications.
