Skippr AI

Skippr: The Live AI Employee for Seamless Product Adoption and Real-Time Operation

In the rapidly evolving landscape of software as a service, the bridge between user acquisition and product mastery is often the most difficult to cross. Skippr emerges as the definitive solution, offering a live AI employee designed to serve every user by seeing, talking, and operating software autonomously. Unlike traditional chatbots, Skippr functions as a real-time agent that can onboard, activate, and unblock users through direct interaction within your product. This high-density AI agent platform ensures that your users are never left without guidance, providing a seamless transition from curiosity to conversion.

What's Skippr?

Skippr is an end-to-end platform that transforms how users interact with software. It is defined as a live AI employee that lives inside your product, capable of executing complex tasks on behalf of the user. Skippr is built specifically for AI-native teams who require more than a generic operator; it is a sophisticated system that understands the context of your application, scans your knowledge base, and acts as a personalized guide for every individual user.

Whether it is navigating a travel booking site, verifying business documents, or managing complex CAD drawings, Skippr provides a voice-enabled interface that can take control of the pointer and complete tasks with the user in the loop. It is not just a tool for support; it is a tool for growth, designed to increase feature adoption and reduce the support load by providing instant, contextual answers and live demonstrations.

Key Features of Skippr

Skippr is packed with advanced agent skills that go beyond simple text responses. The platform is designed to be your product's primary interface, offering a suite of features that prioritize real outcomes and user satisfaction.

Personalized 1:1 Sessions

One of the standout features of Skippr is its ability to conduct live voice and screen sessions. These are not generic walkthroughs. Instead, Skippr tailors the session to exactly where the user is currently located in the product and what they are attempting to achieve. This personalized approach ensures high engagement and immediate value.

Product and Knowledge Base Scanning

To ensure that its information is always accurate, Skippr scans your entire product and knowledge base. The system auto-refreshes the moment any changes occur, meaning your Skippr agent always provides current and reliable answers without manual updates.

Click-for-You Functionality

Skippr can take over the user's pointer to finish tasks directly. From filling out multi-screen forms to navigating complex flows, Skippr keeps the user in the loop every step of the way, ensuring that the process is both educational and efficient.

Branded and Customizable Interface

Maintaining brand consistency is vital. Skippr allows for full customization, including colors, voice, tone, and logos. You can even theme the cursor trail, making the Skippr buddy look like a native part of your application rather than a third-party add-on.

API and MCP Integration

For maximum speed and efficiency, Skippr operates your product directly through your API or Model Context Protocol (MCP) server. This allows the AI agent to complete tasks at a much higher speed than if it were strictly interacting with the user interface.

Human-in-the-Loop Control

Control and safety are paramount. Skippr provides your team with the ability to listen to live sessions, take over when necessary, or escalate issues. You can set specific guardrails, approval flows, and stop-words per user persona to ensure the AI employee stays within prescribed boundaries.

Session Analytics and Follow-ups

Every interaction with Skippr generates a transcript, a replay, and a structured outcome. The system can automatically draft follow-up emails, update Customer Success Management (CSM) tools, or set reminders, ensuring that no lead or user issue is forgotten.

Use Cases for Skippr

Skippr is versatile enough to add value across multiple departments and industry sectors. Here are several ways the live AI employee can be utilized:

For Your Customers

• Live Product Demos: Drop Skippr into your app to provide instant, voice-guided demos that walk users through your core features.
• User Activation: By unblocking users in real-time, Skippr significantly lifts first-week activation and trial-to-paid conversion rates.
• Visual Support: Users can ask Skippr questions and receive visual, on-screen demonstrations as answers.

For Your Customer-Facing Teams

• Sales Support: Skippr can join customer video calls to demo features in real-time, backing up your SDRs and increasing deal wins.
• CSM and Solution Engineering: Enable your teams to answer any product question instantly by having Skippr run real flows live in the app.

For Internal Team Enablement

• Employee Onboarding: Skippr can be used to reskill and train employees on your AI-native stack, moving information across systems and teaching them how to switch between different tools effectively.
• Automated Workflow Management: From retrying failed payments to suggesting price points based on market comparables, Skippr assists your team in daily operations.

How to Use Skippr

Deploying Skippr is designed to be incredibly simple, requiring only two lines of code to go live in your product. There is no need for a total rebuild or a complex migration process.

Step 1: Embed the SDK

Include the Skippr script in your application's HTML or root file:

<script src="https://unpkg.com/@skippr/live-agent-sdk/dist/skippr-sdk.js"></script>

Step 2: Initialize with Your Keys

Initialize the agent using your specific live application key:

Skippr.initialize({ appKey: 'pk_live_your_key' })

Once initialized, every user instantly gets access to a live voice agent that can onboard them, answer context-aware questions, and complete tasks on their behalf. You can then use the Skippr session builder to compose your agent's specific skills, such as push-to-talk functionality or on-screen annotations.

Pricing and ROI

Skippr uses a usage-based pricing model focused on "credits" rather than a per-seat license, making it scalable for businesses of all sizes.

• Free Trial ($0): Includes 200 one-off credits to test Skippr sessions. No credit card is required to start.
• Lite ($149/mo): Includes 750 credits per month. Ideal for teams needing 24/7 customer-facing demos and visual support.
• Scaleup ($599/mo): Includes 4,200 credits per month (with a 20% bonus). This is the most popular plan for fast-growing companies requiring both customer and internal enablement.
• Growth & Enterprise (Custom): Starting from $2,000 per month for large-scale operations with mission-critical requirements, SOC 2 alignment, and custom deployment options.

What is a credit? A credit is not just a measure of time. It blends the session type and complexity. Credits are consumed per session, ensuring you only pay for the value generated by the Skippr agent.

FAQ

Q: Is Skippr secure for enterprise use? A: Yes, Skippr is SOC 2 and ISO 27001 aligned. We offer custom deployment options, the ability to Bring Your Own LLM (BYO LLM), and dedicated tenancy for enterprise clients.

Q: Can I control what the AI agent says? A: Absolutely. You can set guardrails, approval flows, and specific stop-words. Additionally, your team can listen in on live sessions and take over at any time.

Q: Do I need to rebuild my app to use Skippr? A: No. Skippr is embedded via an SDK with two lines of code. It works on top of your existing product interface and integrates with your current API or MCP server.

Q: What are Skippr Buddies? A: Skippr Buddies are the visual representation of your agent. Users can drag their "buddy" anywhere on the screen, interact face-to-face, and choose from twenty different faces and three distinct styles, such as the "Term" or "Techy" look.