Customer Journey Map

Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing the user journey.

概要

This product management agent skill comes from phuryn/pm-skills. It supports market research workflows and packages a repeatable PM method in SKILL.md format for compatible AI agents.

ユースケース

Use Customer Journey Map to structure a product management workflow with an AI agent.

Create repeatable market research artifacts from a reviewed SKILL.md source.

Adapt the source skill to product strategy, discovery, execution, launch, or growth planning work.

導入方法

# Review source first
open https://github.com/phuryn/pm-skills/blob/main/pm-market-research/skills/customer-journey-map/SKILL.md

Copy or clone the skill folder into your agent skills directory after reviewing its instructions.

セキュリティ

Review the SKILL.md file and any referenced assets before installation. Product management skills can influence strategy, planning, and business documents, so validate outputs before use.