Service Omni Skills Based Routing Configure
Use to make agents routable by Omni skills-based routing: ensure an Omni Skill exists, then assign it to each active agent through the classic Omni-Channel SkillUser junction. Idempotent — existing skills and user bindings are reused, and only missing bindings are created. Works on Service Cloud orgs without requiri...
概览
Service Omni Skills Based Routing Configure is a SKILL.md workflow from forcedotcom/sf-skills. It is categorized under devops and links back to its reviewed source so users can inspect the complete instructions and bundled resources before installation.
使用场景
安装说明
# Review source first
open https://github.com/forcedotcom/sf-skills/blob/main/skills/service-omni-skills-based-routing-configure/SKILL.mdCopy the reviewed skill folder into the skills directory used by your compatible agent.
安全提示
AIToolly validated the published source structure and license automatically. Review forcedotcom/sf-skills and any bundled scripts again before granting workspace, command, or network access.
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