Poly AI
Home - PolyAI: The Most Lifelike Voice AI
PolyAI's voice AI delivers the most engaging and dynamic customer experience. It handles over 50% of calls, ensuring increased customer satisfaction and operational efficiency. Transform your call center into a revenue generator with PolyAI's advanced conversational platform.
2024-06-30
482.7K
Poly AI Product Information
Home - PolyAI
What's PolyAI
PolyAI is the world's most lifelike, adaptable, engaging, and dynamic voice AI. It is designed to resolve over 50% of calls, consistently delivering the best brand experience. With PolyAI, your customers can speak naturally, interrupt, change topics, and always have a fantastic experience.
Features
Increased Capacity
Resolve complex inquiries 24/7 at scale, enabling you to handle a larger volume without additional overhead.
Revenue Gains
Respond immediately to 100% of contacts, ensuring customers engage, trust, and continue their business with you.
Improved CX
Boost customer loyalty with reduced wait times, IVR time, and misroutes. Enjoy improved CSAT/NPS and increased CLV.
Happy Agents
Reduce expensive turnover by allowing your agents to take breaks and focus on meaningful work.
Operational Excellence
Gain actionable insights from real conversations to identify issues, track progress, and seize new business opportunities.
Empowered Leaders
Modernize your CX stack and build a brand known for world-class customer service while mitigating risk and improving metrics.
How it Works
Design
Create a branded voice and personality that engages users and resolves inquiries.
Integrate
Seamlessly plug into your existing tech stack without risky replatforming. Deploy at your own pace.
Analyze
Utilize a real-time dashboard to stay on top of site problems, trends, and specific product inquiries.
Improve
Manage ongoing performance updates and maintenance, allowing your assistant to continuously learn and improve.
Use Cases
Resolve calls in your heaviest use cases, including authentication, order management, billing, and more.
FAQ
How long does it take to deploy PolyAI?
You can design, integrate, and deploy a customized voice assistant in six weeks or less.
What industries can benefit from PolyAI?
From banking and healthcare to travel and hospitality, high-demand industries trust PolyAI to provide world-class service.
How does PolyAI handle security?
PolyAI offers 24/7 support and compliance certification to meet requirements in every industry, even heavily regulated ones.
Request a Demo
Get a personalized demo to learn how PolyAI can help you drive measurable business value.
