List recent ServiceNow Incidents in Slack Using Pop Up Modal — n8n Workflow

Hoog complexiteit🔗 Webhook21 knooppunten🤗 Support👁 1,118 weergavendoor Angel Menendez

Overzicht

Who is this for?
This workflow is designed for IT teams, service desk personnel, and incident management professionals who need a streamlined way to monitor and report on recent ServiceNow incidents directly within Slack.

What problem is this workflow solving? / Use Case
Manually monitoring incidents in ServiceNow can be time-consuming, and keeping teams updated about new or specific incidents often involves additional manual effort. This workflow automates the process of querying recent

Gebruikte knooppunten

HTTP RequestSlackServiceNow

Workflow-voorvertoning

!Slack
Slack Modal Interface
When triggered, Slack will display this interface to al
!Slack
Receive and Parse Slack Event via Webhook
This section begins with the `Webhook` node, which capt
!Slack
Respond to Modal request
This section starts with the `Respond to Slack Webhook`
!Servicenow
Close Modal and Search Service Now
This section starts with the `Close Modal Popup` node,
!Slack
No Incidents found, respond to Slack
This section begins with the `No Matches - Was a Channe
!Slack
Respond to Slack Button Press with 200 Response
This section uses the `Send 200` node to send a 200 HTT
!n8n
Sort and format Results for block kit
This section begins by organizing the incident data ret
!Slack
Check if Slack channel selected and send Incident resul
This section begins with the `Was a Channel Selected?`
P
Parse Webhook
C
Close Modal Popup
R
Route Message
ServiceNow Modal
W
Webhook
S
Send 200
ServiceNow
Channel - Notify User no…
DM - Notify User no Inci…
W
Were Incidents Found?
N
No Matches - Was a Chann…
S
Sort by Most Recent
R
Retain First 5 Incidents
L
Loop Over Items
F
Format Incident Details
F
Format Slack Message
C
Concatenate Incident Det…
DM - Send Matching Incid…
Channel - Send Matching …
W
Was a Channel Selected?
R
Respond to Slack Webhook
21 nodes21 edges

Hoe het werkt

  1. 1

    Trigger

    De workflow start met een webhook-trigger.

  2. 2

    Verwerking

    Gegevens stromen door 21 knooppunten, connecting httprequest, if, limit.

  3. 3

    Uitvoer

    De workflow voltooit zijn automatisering en levert het resultaat aan de geconfigureerde bestemming.

Knooppuntdetails (21)

HT

HTTP Request

httpRequest

#1
SL

Slack

slack

#2
SE

ServiceNow

serviceNow

#3

Hoe deze workflow te importeren

  1. 1Klik op de knop JSON downloaden rechts om het workflowbestand op te slaan.
  2. 2Open uw n8n-instantie. Ga naar Workflows → Nieuw → Importeren uit bestand.
  3. 3Selecteer het gedownloade bestand list-recent-servicenow-incidents-in-slack-using-pop-up-modal en klik op Importeren.
  4. 4Stel inloggegevens in voor elk serviceknooppunt (API-sleutels, OAuth, enz.).
  5. 5Klik op Workflow testen om te controleren of alles werkt, activeer het vervolgens.

Of plak rechtstreeks in n8n → Importeren uit JSON:

{ "name": "List recent ServiceNow Incidents in Slack Using Pop Up Modal", "nodes": [...], ...}

Integraties

httprequestiflimitrespondtowebhookservicenowsetslacksortsplitinbatchessummarizeswitchwebhook

Haal deze workflow op

Download en importeer met één klik

JSON downloadenBekijken op n8n.io
Knooppunten21
Complexiteithigh
Triggerwebhook
Weergaven1,118
CategorieSupport

Gemaakt door

Angel Menendez

Angel Menendez

@djangelic

Tags

httprequestiflimitrespondtowebhookservicenowsetslacksortsplitinbatchessummarize

Nieuw bij n8n?

n8n is een gratis open-source workflow-automatiseringstool. Host het zelf of gebruik de cloudversie.

n8n gratis ophalen →

Related Support Workflows

EMFIGOGO+5
medium

Scalable Cold Email Automation via Google Docs & n8n

Stop wasting hours manually copy-pasting email content. This high-performance n8n workflow transforms your Google Sheets database into a dynamic outreach engine. By leveraging Google Docs as a centralized template manager, you can maintain rich formatting while injecting personalized variables like first names, company details, and custom offers into every message. Unlike basic mail merges, this automation features a sophisticated 'Split in Batches' logic and integrated 'Wait' nodes to ensure your SMTP server remains in good standing, effectively bypassing spam filters associated with high-frequency sending. The process begins by fetching contact data, merging it with your Doc-based template, and executing a controlled delivery sequence. This is the ideal solution for growth teams and account managers who need the flexibility of a CRM without the high monthly costs. Whether you are sending monthly newsletters or executing targeted sales sequences, this workflow provides a robust, self-hosted alternative to expensive marketing platforms, giving you full control over your deliverability and data privacy. **Common Use Cases:** - Personalized B2B Sales Outreach: Automatically pull lead data from a spreadsheet to send customized cold pitches that look hand-written. - Automated Client Onboarding: Trigger a welcome sequence that pulls specific project details from a Master Sheet into a formatted Google Doc welcome letter. - Internal Corporate Announcements: Distribute tailored department updates to hundreds of employees with personalized performance metrics or specific team instructions.

Scheduled·12 nodes
DIEXIFMA+2
medium

How to Map Discord Server Structure with n8n (API Tutorial)

Architecting a robust Discord automation begins with a precise understanding of your server's hierarchy. This advanced n8n template serves as a diagnostic and structural mapping tool, moving beyond basic connectivity tests to provide a comprehensive audit of your Discord environment. By programmatically fetching every category and channel ID, it eliminates the manual guesswork often associated with configuring Discord bots. The workflow utilizes a strategic multi-step approach: first, it validates your OAuth2 or Bot Token credentials; next, it executes a recursive GET request to the Discord API; and finally, it parses the JSON response into a clean, actionable data structure. For businesses scaling community operations, this flow is essential for auditing permissions, preparing for mass-message deployments, or syncing server structures with external databases. Instead of hard-coding channel IDs, use this workflow to dynamically discover your server's architecture, ensuring your automated workflows remain resilient even when channels are renamed or reorganized. **Common Use Cases:** - Dynamic Channel Mapping for Automated Community Onboarding - Automated Security Audits of Discord Server Permissions and Categories - Database Synchronization of Server Structures for Multi-Tenant Bot Management

Trigger·9 nodes
COFIGMGO+5
medium

Automate GoHighLevel Contract Renewals: Slack & Gmail Sync

Stop losing revenue to expired contracts and missed follow-ups. This professional n8n automation creates a fail-safe system for client retention by bridging GoHighLevel CRM with your team's communication stack. Instead of manually auditing account dates, this workflow autonomously scans your GHL database every morning to identify subscriptions or agreements set to expire within a 10-day window. The logic begins with a scheduled trigger that pulls comprehensive client data, passing it through a validation and filtering layer to ensure only active, relevant accounts are processed. Once an expiring contract is identified, the workflow executes a multi-channel notification strategy: it sends a personalized, high-touch email via Gmail to the client, alerts the dedicated account manager via Slack for immediate awareness, and logs the entire event in Google Sheets for executive reporting. By centralizing renewal tracking and automating the outreach phase, agencies can significantly increase their LTV (Lifetime Value) and eliminate the human error associated with manual CRM management. This is an essential template for any high-growth agency looking to scale their operations without increasing administrative overhead. **Common Use Cases:** - SaaS Subscription Recovery: Automatically notify users 10 days before their annual plan expires to prevent involuntary churn. - Marketing Agency Retainer Tracking: Alert account managers when a client's 6-month service agreement is nearing completion to trigger upsell conversations. - Professional Service Compliance: Track certification or insurance expiration dates for vendors managed within GoHighLevel and maintain a master log in Google Sheets.

Scheduled·10 nodes
COGMGOIF+5
medium

Automate AI Customer Sentiment Analysis & PDF Reporting (n8n)

This advanced n8n workflow revolutionizes how businesses handle user input by transforming raw feedback into high-level business intelligence. Instead of manually sorting through surveys, this automation leverages OpenAI to perform instant sentiment analysis and categorization. The engine processes incoming webhooks, uses custom JavaScript logic to structure data, and generates professional-grade PDF summary reports via HTML/CSS conversion. To ensure stakeholders stay informed, it executes a multi-channel distribution strategy: archiving data in Google Sheets for long-term tracking, alerting teams via Slack for immediate action, and sending personalized follow-up emails through Gmail. This end-to-end pipeline eliminates manual data entry and ensures that critical customer pain points are addressed in real-time. It is the perfect solution for Product Managers and Success Teams who need to scale their feedback loops without increasing headcount, providing a transparent, documented trail of customer satisfaction trends from the moment a form is submitted. **Common Use Cases:** - SaaS Product Feedback & Feature Request Prioritization - Post-Purchase E-commerce Satisfaction Surveys with Executive Reporting - Automated B2B Client Health Scoring and Account Management Alerts

🔗 Webhook·12 nodes
@AGMLIOP+2
medium

Sync LinkedIn Posts to Email Newsletters via AI & Apify

This advanced n8n automation bridges the gap between social media presence and direct email marketing, ensuring your best insights never go to waste. By integrating Apify’s scraping capabilities with GPT-4’s generative intelligence, the workflow systematically extracts your latest LinkedIn updates and refines them into polished, subscriber-ready newsletter drafts. It begins with a scheduled trigger that initiates an Apify actor to fetch recent profile activity. The raw data is then processed through OpenAI’s Large Language Models, which summarize the key takeaways, adjust the tone for an email audience, and generate compelling subject lines. Finally, the formatted content is dispatched via Gmail, effectively turning your social feed into a self-sustaining content engine. This is an essential tool for thought leaders and agency owners who need to maintain a multi-channel presence without doubling their production time. It eliminates the friction of manual copy-pasting and ensures your email list stays engaged with your most current professional insights automatically. **Common Use Cases:** - Personal Brand Content Multiplier - Automated Weekly Thought Leadership Digest - B2B Social-to-Email Marketing Funnel

Scheduled·7 nodes