Update HubSpot contacts with Zendesk tickets — n8n Workflow

Medium complexity⏰ Scheduled13 nodes🤝 Sales👁 970 viewsby n8n Team

Overview

This workflow automatically syncs your Zendesk tickets to your HubSpot contacts. Every 5 minutes, your Zendesk account collects all the new or updated tickets and syncs them accordingly, with your HubSpot contacts database.

Prerequisites Zendesk account and Zendesk credentials HubSpot account and HubSpot credentials

How it works Cron node triggers the workflow every 5 minutes. Function Item node checks all the tickets received after the last execution timestamp. Zendesk node collects all tick

Nodes used

HubSpotZendesk

Workflow Preview

T
Ticket Exists
Get user data of Ticket …
O
Only keep needed data
A
Add user data
Update existing ticket
Update Zendesk ticket wi…
G
Get last execution times…
Get tickets updated afte…
S
Set new last execution t…
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E
Every 5 minutes
Create new Ticket
Update External Id in Ze…
Create or update contact
13 nodes14 edges

How it Works

  1. 1

    Trigger

    The workflow starts with a scheduled trigger, running on a defined schedule.

  2. 2

    Process

    Data flows through 13 nodes, connecting cron, functionitem, hubspot.

  3. 3

    Output

    The workflow completes its automation and delivers the result to the configured destination.

Node Details (13)

HU

HubSpot

hubspot

#1
ZE

Zendesk

zendesk

#2

How to Import This Workflow

  1. 1Click Download JSON button on the right to save the workflow file.
  2. 2Open your n8n instance. Go to Workflows → New → Import from file.
  3. 3Select the downloaded update-hubspot-contacts-with-zendesk-tickets file and click Import.
  4. 4Set up credentials for each service node (API keys, OAuth, etc.).
  5. 5Click Test Workflow to verify everything works, then activate it.

Or paste directly in n8n → Import from JSON:

{ "name": "Update HubSpot contacts with Zendesk tickets", "nodes": [...], ...}

Integrations

cronfunctionitemhubspotifmergesetzendesk

Get This Workflow

Download and import in one click

Download JSONView on n8n.io
Nodes13
Complexitymedium
Triggerscheduled
Views970
CategorySales

Created by

n8n Team

n8n Team

@n8n-team

Tags

cronfunctionitemhubspotifmergesetzendesk
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