Task Escalation System with Google Sheets, Gmail, Telegram & Jira Automation — n8n Workflow

Medium complexity⚡ Trigger9 nodes🏷️ Project Management👁 6 viewsby Yassin Zehar

Overview

Description

This workflow sends an instant email alert when a task in a Google Sheet is marked as Urgent, and then sends a Telegram reminder notification after 2 hours if the task still hasn’t been updated. Then a Jira ticket is created so the task enters in the formal workflow and another Telegram message is sent with the details of the issue created.

It helps teams avoid missed deadlines and ensures urgent tasks get attention — without requiring anyone to refresh or monitor the sheet manuall

Nodes used

Google SheetsTelegramJira SoftwareGmail

Workflow Preview

Workflow Overview
This workflow creates a complete multi-step escalation
Trigger, Filtering, Emailing & Notification
Triggers when a task's priority becomes “Urgent”, sends
Escalation, Jira Creation ticket and Telegram
After a 2-hour delay, if the task is still unresolved,
Email alert
C
Condition to send the em…
⚡
T
Trigger when Urgent status
Notified update
W
Waiting before check
C
Check if task is dealt w…
Send the escalation mess…
Jira ticket creation
Send notification of the…
9 nodes8 edges

How it Works

  1. 1

    Trigger

    The workflow starts with a trigger trigger.

  2. 2

    Process

    Data flows through 9 nodes, connecting gmail, googlesheets, googlesheetstrigger.

  3. 3

    Output

    The workflow completes its automation and delivers the result to the configured destination.

Node Details (9)

GO

Google Sheets

googleSheets

#1
TE

Telegram

telegram

#2
JI

Jira Software

jira

#3
GM

Gmail

gmail

#4

How to Import This Workflow

  1. 1Click Download JSON button on the right to save the workflow file.
  2. 2Open your n8n instance. Go to Workflows → New → Import from file.
  3. 3Select the downloaded task-escalation-system-with-google-sheets-gmail-telegram-jira-automation file and click Import.
  4. 4Set up credentials for each service node (API keys, OAuth, etc.).
  5. 5Click Test Workflow to verify everything works, then activate it.

Or paste directly in n8n → Import from JSON:

{ "name": "Task Escalation System with Google Sheets, Gmail, Telegram & Jira Automation", "nodes": [...], ...}

Integrations

gmailgooglesheetsgooglesheetstriggerifjiratelegramwait

Get This Workflow

Download and import in one click

Download JSONView on n8n.io
Nodes9
Complexitymedium
Triggertrigger
Views6
CategoryProject Management

Created by

Yassin Zehar

Yassin Zehar

@yassinzehar

Tags

gmailgooglesheetsgooglesheetstriggerifjiratelegramwait
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