Sync Zendesk tickets with subsequent comments to Asana tasks — n8n Workflow

Medium complexity🔗 Webhook7 nodes🏷️ Project Management👁 775 viewsby n8n Team

Overview

This workflow creates an Asana task when a new ticket is created in Zendesk. Subsequent comments on the ticket in Zendesk are added as comments to the task in Asana.

Prerequisites

Zendesk account and Zendesk credentials. Asana account and Asana credentials. Asana workspace to create tasks in.

How it works

The workflow listens for new tickets in Zendesk. When a new ticket is created, the workflow creates a new task in Asana. The Asana GID is then saved in one of the ticket's fields (in setup

Nodes used

AsanaZendesk

Workflow Preview

Get ticket

Create task

Update ticket

Determine

Create comment on existi…

⚡

On new Zendesk ticket

7 nodes6 edges

How it Works

1
Trigger
The workflow starts with a webhook trigger.
2
Process
Data flows through 7 nodes, connecting asana, function, if.
3
Output
The workflow completes its automation and delivers the result to the configured destination.

Node Details (7)

Asana

asana

Zendesk

zendesk

How to Import This Workflow

1Click Download JSON button on the right to save the workflow file.
2Open your n8n instance. Go to Workflows → New → Import from file.
3Select the downloaded sync-zendesk-tickets-with-subsequent-comments-to-asana-tasks file and click Import.
4Set up credentials for each service node (API keys, OAuth, etc.).
5Click Test Workflow to verify everything works, then activate it.

Or paste directly in n8n → Import from JSON:

{ "name": "Sync Zendesk tickets with subsequent comments to Asana tasks", "nodes": [...], ...}

Integrations

asanafunctionifwebhookzendesk

Get This Workflow

Download and import in one click

Download JSON View on n8n.io

Nodes7

Complexitymedium

Triggerwebhook

CategoryProject Management

Created by

n8n Team

@n8n-team

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