Sync Entra User to Zammad User — n8n Workflow

High complexity⚡ Trigger16 nodes🏷️ Miscellaneous👁 642 viewsby Sirhexalot

Overview

This workflow facilitates seamless synchronization between Entra (Microsoft Azure AD) and Zammad. It automates the following processes:

Fetch Entra Group Members: Retrieves users from a designated Entra group. These users are candidates for synchronization. Create Universal User Object: Extracts key user information, such as email, phone, and name, and formats it for Zammad compatibility. Synchronize with Zammad: Identifies users in Zammad who need updates based on Entra data. Adds new us

Nodes used

HTTP RequestZammad

Workflow Preview

Select Entra Users in a named Entra Group tha
⚡
W
When clicking ‘Test work…
Get Groups from Entra
R
Remove outer Array
S
Select Entra Zammad defa…
R
Remove outer Array from …
Z
Zammad Univeral User Obj…
Get Zammad Users
M
Merge
Get Members of the defau…
F
Find new Zammad Users
Update Zammad User
Create Zammad User
Deactivate Zammad User
F
Find removed Users
I
If
S
Select only active Users…
16 nodes18 edges

How it Works

  1. 1

    Trigger

    The workflow starts with a trigger trigger.

  2. 2

    Process

    Data flows through 16 nodes, connecting comparedatasets, httprequest, if.

  3. 3

    Output

    The workflow completes its automation and delivers the result to the configured destination.

Node Details (16)

HT

HTTP Request

httpRequest

#1
ZA

Zammad

zammad

#2

How to Import This Workflow

  1. 1Click Download JSON button on the right to save the workflow file.
  2. 2Open your n8n instance. Go to Workflows → New → Import from file.
  3. 3Select the downloaded sync-entra-user-to-zammad-user file and click Import.
  4. 4Set up credentials for each service node (API keys, OAuth, etc.).
  5. 5Click Test Workflow to verify everything works, then activate it.

Or paste directly in n8n → Import from JSON:

{ "name": "Sync Entra User to Zammad User", "nodes": [...], ...}

Integrations

comparedatasetshttprequestifmanualtriggermergesetsplitoutzammad

Get This Workflow

Download and import in one click

Download JSONView on n8n.io
Nodes16
Complexityhigh
Triggertrigger
Views642
CategoryMiscellaneous

Created by

Sirhexalot

Sirhexalot

@sirhexalot

Tags

comparedatasetshttprequestifmanualtriggermergesetsplitoutzammad
⚡

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