Send AI-parsed restaurant orders and status updates via Telegram and Google Sheets β€” n8n Workflow

High complexity⚑ Trigger30 nodesβš’οΈ Engineeringby Nirav Gajera

Overview

πŸ• AI-Powered Restaurant Order & Notification System A Complete n8n Workflow for Automated Ordering and Customer Updates

This professional n8n workflow provides an end-to-end solution for small restaurants. It includes a Telegram Customer Bot for placing orders and an Automated Notification System that updates customers via Google Sheets.

πŸ“– Description

This system eliminates the need for manual order taking and status updates. It features:

AI Order Bot: Customers chat with a Telegram bot to v

Nodes used

Google SheetsHTTP RequestTelegramCodeAI AgentAnthropic Chat Model

Workflow Preview

πŸ• WORKFLOW 1 β€” Customer Bot
Telegram bot for customers to place and manage orders
Bot: @new_nirav_restaurant_bot
Sheet: Restaurant Orders (1_XaI7z844...)
How it works:
Customer te
πŸ“₯ Entry Point
Listens to ALL messages from the customer bot.
Extracts: chat_id, text, first_name
Detects commands: /start, /help, /menu, /myorders, STAT
Default route = order (food o
πŸ”€ Message Router
Routes to one of 8 paths:
0. /start β†’ Welcome message
1. /help β†’ Help message
2. order β†’ AI Parse Order
3. cancel β†’ Cancel flow
πŸ€– AI Order Parsing
Uses Claude Haiku to parse natural language orders.
Input: "2 pizza + 1 coke"
Output:
`{
"items": "2 Margherita Pizza + 1 Coke",
πŸ’Ύ Save Order
Appends new order to Google Sheet with:
- Queue Number (auto-generated)
- Chat ID (for later notifications)
- Name, Order, Status=Pending
- Order Time, Order Date
❌ Cancel Flow
Validation rules:
βœ… Pending β†’ can cancel
🚫 Preparing β†’ cannot cancel
🚫 Ready β†’ cannot cancel
🚫 Completed β†’ cannot cancel
πŸ“Š Order Status Check
Customer types: STATUS 6771
β†’ Looks up Queue Number in sheet
β†’ Returns current status with emoji:
⏳ Pending πŸ‘¨β€πŸ³ Preparing
πŸ• Ready βœ… Completed ❌ Cancelled
πŸ“‹ My Orders
Shows last 5 orders for this customer.
Filters all sheet rows by Chat ID.
Displays: queue number, order, status, date
πŸ‘¨β€πŸ³ WORKFLOW 2 β€” Staff Status Notifier
Auto-notifies customers when staff changes order status
How it works:
Runs every minute β†’ reads all rows β†’ compares Status vs
⏱️ Schedule Trigger
Runs every 1 minute.
Cannot use Google Sheets trigger
because it cannot detect which specific row changed β€” i
πŸ” Detect Changed Row
runOnceForEachItem β€” processes every row independently.
Logic per row:
1. Skip if no Queue Number or Chat ID
2. Skip if Status = Pending (not notifiable)
3. Skip if Status
πŸ’¬ Message Templates
Builds message based on new status:
πŸ‘¨β€πŸ³ Preparing β†’ "Being prepared!"
πŸ• Ready β†’ "READY for collection!"
βœ… Completed β†’ "Thank you!"
❌ Cancelled β†’ "Order cancelled"
πŸ“ Update Last Status Sent
Writes current Status into column H (Last Status Sent)
This prevents duplicate notifications β€” next minute thi
model
⚑
C
Customer Bot Listener
Route Message
M
Message Switch
Send Welcome
Send Help
AI Parse Order
Claude Haiku
Build Order Response
Save Order
Send Confirmation
Find Order to Cancel
Validate Cancel
C
Can Cancel?
Mark as Cancelled
Send Cancel Reply
Find Order Status
Build Status Reply
Send Status
Send Menu
Read All Orders
Build My Orders
Send My Orders
Send Blocked Message
⚑
E
Every 1 Minute
Read All Rows
Detect Changed Row
Build Message
Send to Customer
Prep Sheet Update
Save Last Status Sent
30 nodes29 edges

How it Works

  1. 1

    Trigger

    The workflow starts with a trigger trigger.

  2. 2

    Process

    Data flows through 30 nodes, connecting agent, code, googlesheets.

  3. 3

    Output

    The workflow completes its automation and delivers the result to the configured destination.

Node Details (30)

GO

Google Sheets

googleSheets

#1
HT

HTTP Request

httpRequest

#2
TE

Telegram

telegram

#3
CO

Code

code

#4
AI

AI Agent

n8n-nodes-langchain.agent

#5
AN

Anthropic Chat Model

n8n-nodes-langchain.lmChatAnthropic

#6

How to Import This Workflow

  1. 1Click Download JSON button on the right to save the workflow file.
  2. 2Open your n8n instance. Go to Workflows β†’ New β†’ Import from file.
  3. 3Select the downloaded send-ai-parsed-restaurant-orders-and-status-updates-via-telegram-and-google-sheets file and click Import.
  4. 4Set up credentials for each service node (API keys, OAuth, etc.).
  5. 5Click Test Workflow to verify everything works, then activate it.

Or paste directly in n8n β†’ Import from JSON:

{ "name": "Send AI-parsed restaurant orders and status updates via Telegram and Google Sheets", "nodes": [...], ...}

Integrations

agentcodegooglesheetshttprequestiflmchatanthropicscheduletriggerswitchtelegramtelegramtrigger

Get This Workflow

Download and import in one click

Download JSONView on n8n.io
Nodes30
Complexityhigh
Triggertrigger
CategoryEngineering

Created by

Nirav Gajera

Nirav Gajera

@niravgajera

Tags

agentcodegooglesheetshttprequestiflmchatanthropicscheduletriggerswitchtelegramtelegramtrigger
⚑

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