Sync Zendesk How-To Tickets to Google Sheets Knowledge Base — Workflow n8n
Aperçu
Description: Keep your customer knowledge base up to date with this n8n automation template. The workflow connects Zendesk with Google Sheets, automatically fetching tickets tagged as “howto,” enriching them with requester details, and saving them into a structured spreadsheet.
This ensures your internal or public knowledge base reflects the latest customer how-to queries—without manual copy-pasting. Perfect for customer support teams, SaaS companies, and service providers who want to streamli
Nœuds utilisés
Aperçu du workflow
Comment ça fonctionne
- 1
Déclencheur
Le workflow démarre avec un déclencheur déclencheur.
- 2
Traitement
Les données transitent par 11 nœuds, connecting code, emailsend, errortrigger.
- 3
Sortie
Le workflow termine son automatisation et livre le résultat à la destination configurée.
Détails des nœuds (11)
Send Email
emailSend
Google Sheets
googleSheets
Zendesk
zendesk
Code
code
Comment importer ce workflow
- 1Cliquez sur le bouton Télécharger JSON à droite pour enregistrer le fichier du workflow.
- 2Ouvrez votre instance n8n. Accédez à Workflows → Nouveau → Importer depuis un fichier.
- 3Sélectionnez le fichier
sync-zendesk-how-to-tickets-to-google-sheets-knowledge-basetéléchargé et cliquez sur Importer. - 4Configurez les identifiants pour chaque nœud de service (clés API, OAuth, etc.).
- 5Cliquez sur Tester le workflow pour vérifier que tout fonctionne, puis activez-le.
Ou collez directement dans n8n → Importer depuis JSON :
Intégrations
Créé par
Rahul Joshi
@rahul08
Tags
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