Analyze customer feedback and send AI-written replies with GPT-4 and Gmail — Workflow n8n
Aperçu
How It Works This workflow automates customer feedback processing by analyzing sentiment, identifying key issues, generating personalized responses, and escalating critical cases to support teams when required. Designed for customer success managers, support teams, and product managers, it enables scalable feedback handling without compromising response quality or urgency. The workflow eliminates manual triage and response drafting by normalizing incoming feedback, performing sentiment and topic
Nœuds utilisés
Aperçu du workflow
Comment ça fonctionne
- 1
Déclencheur
Le workflow démarre avec un déclencheur webhook.
- 2
Traitement
Les données transitent par 31 nœuds, connecting agent, aggregate, code.
- 3
Sortie
Le workflow termine son automatisation et livre le résultat à la destination configurée.
Détails des nœuds (31)
Send Email
emailSend
Google Sheets
googleSheets
Postgres
postgres
Redis
redis
Slack
slack
HubSpot
hubspot
Salesforce
salesforce
Code
code
AI Agent
n8n-nodes-langchain.agent
OpenAI Chat Model
n8n-nodes-langchain.lmChatOpenAi
Structured Output Parser
n8n-nodes-langchain.outputParserStructured
Comment importer ce workflow
- 1Cliquez sur le bouton Télécharger JSON à droite pour enregistrer le fichier du workflow.
- 2Ouvrez votre instance n8n. Accédez à Workflows → Nouveau → Importer depuis un fichier.
- 3Sélectionnez le fichier
analyze-customer-feedback-and-send-ai-written-replies-with-gpt-4-and-gmailtéléchargé et cliquez sur Importer. - 4Configurez les identifiants pour chaque nœud de service (clés API, OAuth, etc.).
- 5Cliquez sur Tester le workflow pour vérifier que tout fonctionne, puis activez-le.
Ou collez directement dans n8n → Importer depuis JSON :
Intégrations
Créé par
Cheng Siong Chin
@cschin
Tags
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