Opin

Opin - AI-Native Survey Platform

What's Opin?

Opin is an AI-driven survey platform designed to help businesses gather valuable customer feedback and quickly turn it into actionable insights. With Opin, launching customer surveys such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and CES (Customer Effort Score) is quick and straightforward. Opin's AI technology analyzes every survey response in real time, identifying sentiment and key themes, enabling teams to make data-driven decisions faster and more effectively.

Features

• Launch Surveys in Minutes: Opin allows businesses to create and launch surveys in just a few minutes. No complicated setup, just a quick, user-friendly process.
• Customizable Branding: Add your brand colors, logo, and tone to ensure the survey reflects your company’s identity.
• Multiple Distribution Channels: Surveys can be shared via email, web links, or the JavaScript SDK for easy integration with your website.
• AI Insights: Opin's AI analyzes customer responses to surface key themes, providing crystal-clear insights that help guide decision-making.
• Omnichannel Survey Suite: Collect feedback across all channels, ensuring you capture a complete picture of customer sentiment.
• Real-Time Analytics: Opin’s analytics dashboard provides real-time data and insights, helping businesses act swiftly based on customer feedback.

Use Case

Opin is perfect for businesses that want to better understand their customers’ needs and experiences. With Opin, you can:

• Launch customer satisfaction surveys across different touchpoints.
• Gather feedback from multiple channels with ease.
• Quickly analyze responses using AI-powered insights.
• Make data-driven decisions that improve customer experience and drive business growth.

FAQ

Q: What is Opin? A: Opin is an AI-native survey platform that enables businesses to quickly gather customer feedback through surveys and gain actionable insights from the responses.

Q: How much does Opin cost? A: Pricing information for Opin is available on request. Contact Opin's sales team to get a demo and learn about the pricing tiers.

Q: How do I get started with Opin? A: You can get started by signing up for a demo on Opin’s website. Afterward, you can easily launch surveys and start analyzing feedback.

Q: Can I customize my survey? A: Yes, Opin allows full customization of surveys to align with your brand, including colors, logos, and overall survey design.

Q: How accurate is the AI analysis? A: Opin’s AI is designed to analyze survey responses with high accuracy, quickly identifying sentiment and extracting key themes from the feedback.

Q: How is Opin different from traditional NPS tools? A: Opin leverages AI to automatically analyze responses, providing real-time insights without the manual effort required by traditional NPS tools.

Q: When will I see insights? A: Opin provides real-time insights as soon as responses start coming in, enabling businesses to act quickly and make data-backed decisions.