Service Itsm Swarming Configure
Enable Swarming for Employee Service (ITSM) in Salesforce — the Salesforce Go feature service-cloud-swarming that lets IT Desk agents pull in subject-matter experts to collaboratively resolve incidents in real time. Use this for: 'turn on swarming', 'enable service-cloud-swarming', 'set up swarming for IT Desk', 'se...
Overview
Service Itsm Swarming Configure is a SKILL.md workflow from forcedotcom/sf-skills. It is categorized under domain specific and links back to its reviewed source so users can inspect the complete instructions and bundled resources before installation.
Use Cases
Install Notes
# Review source first
open https://github.com/forcedotcom/sf-skills/blob/main/skills/service-itsm-swarming-configure/SKILL.mdCopy the reviewed skill folder into the skills directory used by your compatible agent.
Security Notes
AIToolly validated the published source structure and license automatically. Review forcedotcom/sf-skills and any bundled scripts again before granting workspace, command, or network access.
Related Skills
Android Emulator QA
openai/plugins
Use when validating Android feature flows in an emulator with adb-driven launch, input, UI-tree inspection, screenshots, and logcat capture.
Service Itsm Teams Coordinate
forcedotcom/sf-skills
End-to-end autopilot orchestrator for setting up Microsoft Teams integration in Salesforce Service Cloud ITSM — runs the whole flow (enable the Teams for Employee Service Go feature, register the Microsoft Entra app, populate Named Credentials, configure the IT Desk and IT Service checklists, turn on Swarming, and o...
Dx Project Create
forcedotcom/sf-skills
Scaffold a brand-new Salesforce DX project from scratch — pick a template, generate the project, relocate this session into it, authenticate an org, set it as default, and enable source tracking. TRIGGER when the user asks to 'create a new Salesforce project', 'create a new project for me', 'start a new Salesforce p...
Platform Agentsetup Categories Fetch
forcedotcom/sf-skills
Fetch agentic setup prompt categories from a connected Salesforce org using the Connect API. Use this skill to call GET /agenticsetup/categories and return the list of prompt categories, optionally with their nested prompts. TRIGGER when: user asks to get, fetch, list, or show agentic setup categories, prompt catego...
Experience Lds Graphql Generate
forcedotcom/sf-skills
Use ALWAYS when a prompt mentions GraphQL, lightning/uiGraphQLApi, @wire(graphql, ...), or gql template tags in an LWC context — even if the surface ask is "build an LWC". Owns the ENTIRE flow: introspect the org's LDS GraphQL schema, identify entities/fields, construct the schema-validated gql query or mutation, wi...
Experience UI Bundle Custom App Generate
forcedotcom/sf-skills
MUST activate when the project contains a uiBundles/*/src/ directory and the task involves creating or configuring a Custom Application for hosting a UI bundle in Lightning Experience. Use this skill when creating a CustomApplication metadata record to surface the UI bundle in the App Launcher. Activate when files m...