Canny: Kundenfeedback-Management Software und Werkzeuge

Build better products with customer feedback

Centralize product feedback to uncover insights and make informed product decisions

No credit card required

Trusted by both industry leaders and startups

• ahrefs case study
• circleci case study
• hive case study
• axios case study
• clickup case study
• loom case study
• flock case study
• mercury case study
• strapi case study
• missive case study

Your complete customer feedback platform

Organize all your feedback in one place, prioritize what to build next, and keep everyone updated.

Collect feedback

Stop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in one dedicated tool.

• Automatically capture customer feedback from conversations with Autopilot.
• Detect and merge duplicates so you can quantify ideas.
• Set up a feedback portal to let users share requests directly from your site.
• Integrate customer support tools to let your team capture feedback on behalf of users.

Put feedback management on Autopilot

Powerful AI features handle as many of your manual feedback tasks as you like.

Feedback Discovery

Automatically capture and deduplicate customer feedback from customer conversations.

Smart Replies

Respond to feedback with clarifying questions to uncover deeper insights.

Comment Summaries

Instantly recap lengthy feedback threads to understand core use cases.

Leading companies use Canny to close the feedback loop

• 50K+ registered companies
• 1M+ product updates sent
• 15M+ feedback items captured.

Create a community around your product

Put your users center-stage to share their feedback and discuss ideas.

• Discuss: Foster discussion about your product and feature requests.
• Understand: Learn more about user motivations and pain points.
• Share: Keep customers updated as you work on their ideas.
• Engage: Let your team connect with your most engaged users.

Built to support your team's needs

Thousands of teams like yours rely on Canny to help them build better products.

• Scalable - Grow from startup to enterprise with flexible plans.
• Supportive - Rely on our award-winning customer support.
• Secure - Rest easy with best-in-class security and compliance.
• Private - Control whether your feedback and roadmaps are public or private.

Easy to set up and use

Built with usability in mind. From quick setup to daily use, you'll love using it.

• Quick - Install Canny and start collecting feedback in minutes.
• Easy - Import your existing feedback with a simple upload.
• User-friendly - Enjoy working with a modern and intuitive UI.
• Customizable - Customize Canny to match your brand and site identity.

Works well with your existing workflow

Canny integrates with tools you already use for customer service, project management, and more.

See all integrations

Here's why thousands of teams count on Canny

• Liya Ai, Product Operations Manager: It just makes our lives easier from the product perspective, to be able to go to this one tool and see everything.
• Jay Patel, Product Manager: Thanks to Canny, we find the issues that are most requested, avoid churn, and generate more revenue.
• Ida Ström, Senior Product Designer: We use Canny as a way to distribute product thinking across the team. Now that everything is in one place, it’s so much easier and more efficient.

Ready to get started?